The following table highlights the specific settings you should apply in Dynamics Telephony:
Dynamics Telephony Tab | Dynamics Telephony Setting | Value | Comment |
Provider Configuration |
DTMF Mode | DM_Outband | This is RFC 2833 |
Expires | 1800 | ||
Provider Account |
Username | e.g. 7788 | Extension number on ShoreTel system. |
Password | SIP User Password | ||
Host Name | E.g.10.11.12.13 | IP address of the SIP Domain or Realm. | |
Domain Name | * | A single asterisk ‘ * ‘ | |
Proxy Address | Leave blank | ||
Transport Mode | TM_UDP |