The following table highlights the specific settings you should apply in Dynamics Telephony:
| Dynamics Telephony Tab | Dynamics Telephony Setting | Value | Comment |
| Provider Configuration |
DTMF Mode | DM_Outband | This is RFC 2833 |
| Expires | 1800 | ||
| Provider Account |
Username | e.g. 7788 | Extension number on ShoreTel system. |
| Password | SIP User Password | ||
| Host Name | E.g.10.11.12.13 | IP address of the SIP Domain or Realm. | |
| Domain Name | * | A single asterisk ‘ * ‘ | |
| Proxy Address | Leave blank | ||
| Transport Mode | TM_UDP |