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Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365
Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.

Peter Inston
Oct 22, 20243 min read
19 views


Sales Call Accelerator from Dynamics Telephony Now Available on Microsoft AppSource
As an established Microsoft partner, Dynamics Telephony specializes in integrating Microsoft Dynamics 365 with telephone systems that offer

Eddie Steede
Oct 10, 20242 min read
39 views


Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support
Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Peter Inston
Oct 8, 20242 min read
35 views


Unlocking the Secret to Converting Hot Leads Before Your Competition Claims Them: Make that call!
By integrating your telephone system with Dynamics 365, the lead can be automatically scheduled for a call back

Peter Inston
Oct 7, 20243 min read
12 views


Uncovering the Power of Dynamics 365 Phone Integrations: A Comprehensive Guide
In the fast-paced world of modern business operations, having seamless communication channels is no longer a luxury but a necessity....

Peter Inston
Oct 1, 20242 min read
46 views
0 comments


Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide
By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions

Peter Inston
Jun 26, 20242 min read
31 views


Why you should integrate telephony into your Dynamics 365 CRM
Integrating telephony into your Dynamics 365 CRM system can provide numerous benefits for your business. Here are several compelling...

Eddie Steede
Apr 8, 20242 min read
50 views


How Dynamics 365 telephone integration can help you increase sales
Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede
Mar 25, 20242 min read
14 views
0 comments


How Dynamics 365 telephone integration can help you increase sales
Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede
Mar 25, 20242 min read
13 views
0 comments


Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede
Mar 4, 20242 min read
12 views
0 comments


Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede
Mar 4, 20242 min read
15 views
0 comments


Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede
Feb 9, 20241 min read
11 views


Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede
Feb 9, 20241 min read
2 views


How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Eddie Steede
Sep 5, 20234 min read
15 views
0 comments


How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Eddie Steede
Sep 5, 20234 min read
3 views
0 comments


10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Eddie Steede
Aug 25, 20231 min read
8 views
0 comments


10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Eddie Steede
Aug 25, 20231 min read
1 view
0 comments


Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.


5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.


A Guide to Dynamics 365 SMS marketing
SMS campaigns drive an average click-through rate of 36%, 6 to 8 times that of email (4.5%)
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