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Leveraging the benefits of Asterisk/FreePBX integration with Dynamics 365
Companies that personalize customer interactions can increase customer satisfaction rates by up to 30%.

Peter Inston
Oct 22, 20243 min read
19 views


Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide
By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions

Peter Inston
Jun 26, 20242 min read
31 views


Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede
Mar 4, 20242 min read
12 views
0 comments


Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede
Mar 4, 20242 min read
15 views
0 comments


Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede
Feb 9, 20241 min read
11 views


Integrating Dynamics 365 with telephone systems can indeed enhance outbound campaigns in several ways:
Dynamics 365 telephone integration can significantly enhance the effectiveness and efficiency of outbound campaigns

Eddie Steede
Feb 9, 20241 min read
2 views


How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Eddie Steede
Sep 5, 20234 min read
15 views
0 comments


How to Revolutionize Your Inbound Contact Centre with Account Manager Callbacks
Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Eddie Steede
Sep 5, 20234 min read
3 views
0 comments


10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Eddie Steede
Aug 25, 20231 min read
8 views
0 comments


10 reasons why Dynamics 365 CTI improves the customer experience
The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Eddie Steede
Aug 25, 20231 min read
1 view
0 comments


Why link your website, Dynamics 365 and your telephone system
Integrating your websites with your Dynamics 365 has a number of benefits to your marketing including processes, automation, seamless...

Eddie Steede
Aug 18, 20232 min read
3 views
0 comments


Growing Your Small Business With A Cloud Telephone System
Current technology trends, coupled with changes in the workforce, make a move to the Cloud Telephone System mandatory for any business

Eddie Steede
Jul 29, 20232 min read
9 views


Integrating Dynamics 365 with telephony boosts productivity
Computer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...

Eddie Steede
Mar 23, 20232 min read
14 views
0 comments


Integrating Dynamics 365 with telephony boosts productivity
Computer Telephone Integration (CTI) is a technology that enables the integration of telephone systems with computer systems. This...

Eddie Steede
Mar 23, 20232 min read
3 views
0 comments


How to Choose the Right Phone System
It can be hard to say goodbye to old, reliable technology as it sunsets. This is why CD’s have held on for so long! But when it comes to...

Eddie Steede
Jan 25, 20232 min read
11 views
0 comments


Improve your customer experiences by implementing contact center best practices
Equipping contact center staff with the right tools and information helps them deliver personalized customer support. Here are some best...

Eddie Steede
Oct 12, 20222 min read
16 views
0 comments


Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users

Eddie Steede
May 17, 20222 min read
0 views


Save money, time and effort with Dynamics PHONE System
Dynamics Telephony PHONE SYSTEM
is designed for Dynamics 365 users

Eddie Steede
May 17, 20222 min read
18 views


Save money, time and effort with Dynamics PHONE System
PHONE System is designed for Dynamics 365 users, giving Microsoft approved CRM integration

Eddie Steede
May 6, 20222 min read
15 views
0 comments


Why you should look at a cloud based telephone system?
Cloud-based phone systems empower small businesses to harness the power of the latest tech developments to raise their company to greater...

Eddie Steede
Jan 18, 20222 min read
12 views
0 comments


Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.


5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.


A Guide to Dynamics 365 SMS marketing
SMS campaigns drive an average click-through rate of 36%, 6 to 8 times that of email (4.5%)
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