Integrating your contact center with Microsoft Dynamics 365 can greatly enhance the capabilities of your customer service operations....

Integrating your contact center with Microsoft Dynamics 365 can greatly enhance the capabilities of your customer service operations....

Dynamics 365 Sales, part of Microsoft's suite of business applications, is a powerful tool designed to enhance the sales process and...

Dynamics 365 Sales, part of Microsoft's suite of business applications, is a powerful tool designed to enhance the sales process and...

In today's hyperconnected world, customer expectations are evolving at an unprecedented pace. Customers demand personalized, efficient,...

In today's hyperconnected world, customer expectations are evolving at an unprecedented pace. Customers demand personalized, efficient,...

Integrating Microsoft Dynamics 365 with your telephone system offers a range of benefits, helping organizations streamline their...

Integrating Microsoft Dynamics 365 with your telephone system offers a range of benefits, helping organizations streamline their...

A progressive dialer is a type of dialing system used in sales and telemarketing that automatically dials from list of phone numbers,...

A progressive dialer is a type of dialing system used in sales and telemarketing that automatically dials from list of phone numbers,...

Here's a general guide on how to integrate a dialer system with Dynamics 365: Choose a Dialer System: Select a dialer system that meets...

Here's a general guide on how to integrate a dialer system with Dynamics 365: Choose a Dialer System: Select a dialer system that meets...

Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

Inbound contact centres are often seen as a necessary but impersonal part of any business. Customers expect to reach a live agent when...

The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

The telephony integration software automatically tracks calls and logs them for a permanent record of activity in Dynamics 365. Call...

Integrating your websites with your Dynamics 365 has a number of benefits to your marketing including processes, automation, seamless...

CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...

CRM's is becoming more integral to everyday business operations, as companies learn to make the most of CRM solutions for tasks ranging...

Voice over Internet Protocol (VoIP) services are typically more affordable than traditional landlines, and the industry is growing...