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Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.

Peter Inston
Apr 93 min read
4 views


5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.

Peter Inston
Apr 72 min read
5 views


Improve Customer Experience with a callback offer while waiting in the queue
Annoying hold music and the inability to connect with an actual human being are named among the biggest customer service irritants

Peter Inston
Feb 172 min read
7 views


What to look for when changing to a VoIP telephone system
Voice services are much more complex than they appear, and changing out a telephone system is no exception.

Peter Inston
Feb 44 min read
3 views


How integrating telephony enhances your Dynamics 365 and boosts business performance
Integrating telephony with your Dynamics 365 is a powerful strategy to enhance customer relationships and boost efficiency

Peter Inston
Nov 12, 20242 min read
22 views


Integrating Dynamics 365 with Your Phone System for Enhanced Service, Sales, and IT Support
Integrating Dynamics 365 with your phone system is not just about merging two systems; it's about transforming the way you do business.

Peter Inston
Oct 8, 20242 min read
35 views


Why link your website to Dynamics 365
Dynamics 365 integration with the website and your telephone system allows you to prevent the loss of leads and process all incoming leads

Eddie Steede
Oct 7, 20242 min read
15 views
0 comments


Dynamics 365 telephone integration - quick guide
By leveraging telephone integration capabilities in Dynamics 365, organizations can enhance productivity and improve customer service

Eddie Steede
Oct 7, 20242 min read
36 views
0 comments


Unlocking the Secret to Converting Hot Leads Before Your Competition Claims Them: Make that call!
By integrating your telephone system with Dynamics 365, the lead can be automatically scheduled for a call back

Peter Inston
Oct 7, 20243 min read
12 views


Uncovering the Power of Dynamics 365 Phone Integrations: A Comprehensive Guide
In the fast-paced world of modern business operations, having seamless communication channels is no longer a luxury but a necessity....

Peter Inston
Oct 1, 20242 min read
46 views
0 comments


Exploring the Untapped Potential: Understanding the Benefits of CTI in Dynamics 365
In the world of digital transformation, businesses are constantly seeking innovative solutions to streamline their operations and enhance...

Peter Inston
Aug 14, 20242 min read
14 views


What does computer telephone integration (CTi) mean:
CTi, short for Computer Telephony Integration, refers to technology that allows computers to interact with telephone systems. It enables...

Peter Inston
Jun 29, 20242 min read
12 views
0 comments


Enhancing Dynamics 365 Sales with Callbacks: A Professional Guide
By integrating callbacks seamlessly into your sales process, your team can elevate their performance and drive more meaningful interactions

Peter Inston
Jun 26, 20242 min read
31 views


Fast track your business with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Peter Inston
May 20, 20242 min read
5 views


Why you should integrate telephony into your Dynamics 365 CRM
Integrating telephony into your Dynamics 365 CRM system can provide numerous benefits for your business. Here are several compelling...

Eddie Steede
Apr 8, 20242 min read
50 views


How Dynamics 365 telephone integration can help you increase sales
Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede
Mar 25, 20242 min read
14 views
0 comments


How Dynamics 365 telephone integration can help you increase sales
Dynamics 365 telephone integration can significantly enhance sales effectiveness by streamlining communication, improving customer...

Eddie Steede
Mar 25, 20242 min read
13 views
0 comments


10 Essential Call Center Customer Service Tips to Deliver an Unforgettable Experience
Delivering exceptional customer service in a call center is essential for building positive relationships and ensuring customer...

Eddie Steede
Mar 11, 20242 min read
7 views
0 comments


10 Essential Call Center Customer Service Tips to Deliver an Unforgettable Experience
Delivering exceptional customer service in a call center is essential for building positive relationships and ensuring customer...

Eddie Steede
Mar 11, 20242 min read
10 views
1 comment


Boost your ROI with Dynamics 365 Sales
Dynamics 365 Sales is a powerful tool that can indeed help boost your Return on Investment (ROI) in several ways. Here are some...

Eddie Steede
Mar 4, 20242 min read
12 views
0 comments


Improving your outbound sales process
Automating the sales process will save time, money, give more management control and result in happier staff.


5 outbound sales best practices to gain more sales
Brush up on these outbound sales techniques, and your team will see their confidence and conversion rates skyrocket.


A Guide to Dynamics 365 SMS marketing
SMS campaigns drive an average click-through rate of 36%, 6 to 8 times that of email (4.5%)
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