Guaranteed 50% more contacts per hour


  • » Speed through dialing CRM lists of leads, contacts, accounts, opportunites or file import
  • » Lists can be drip fed from workflows
  • » Perfect for Web Leads
  • » Lists can be worked by a team, or an individual

PROGRESSIVE DIALING


PREVIEW DIALING


  • » No need to search for the next prospect to call: Items popped out to users
  • » No need to dial: auto-dial or click-to-dial
  • » Promote focus: configurable preview and wrap timers
  • » Pause and restart dialer at any time.

EVERYTHING IN CRM


  • » Configure any number of outcomes to chose at end of call
  • » Outcomes can trigger CRM Workflows: E.g. to send an email to the customer and setup a callback in 2 days
  • » Outcomes definable per campaign

TOTALLY ORGANIZED


  • » No-answers and busies are auto-rescheduled
  • » Each outcome can be defined with max number of attempts and retry time
  • » Callback calendar for an agent to pick the time & date
  • » Callbacks noted & stored in CRM entity

REPORTS

REPORTS

REPORTS

  • » Measure campaign and agent performance
  • » Realtime display of all agents and their status
  • » All data is in CRM - make your own reports & dashboards