Inbound call features

Dynamics Telephony will automatically display the name of the caller when they call in to your phone.



Click on the Call Tab to automatically answer the call and see a full pop of the callers Account / Contact / Lead record or a Phone Call activity for the caller. The callers record will also get a Phone Call activity so you can see the full call history



If the callers number is in multiple accounts / contacts / leads then you get a list of all the matches to choose from.