Callers can be offered a call-back which is logged in Dynamics 365.
Call Recordings with a link to listen in Dynamics 365 (Stored to Azure option).
Save time with Voicedrop: pre-recorded messages to leave in prospects voicemail and auto-logs to Dynamics 365.
Chat & voice blended in Dynamics 365 with full reporting. Conversation Transcript- stored in the phone call in Dynamics 365 activity. Personalized IVR- based on the callers status in Dynamics 365.
Integrating CRM and telephony systems for 20 years
100% uptime guarantee on power and 99.999% guarantee on internet connections
We can set you up with a trial with no fuss or business disruption
Professional 24/7 suport and personal approach
Single user interface for telephony and Dynamics 365.
Time saved on every call.
Less battling with Dynamics 365 - more time supporting or selling
Realtime dashboard of agents in Dynamics 365.
Agent management in Dynamics 365
Sales Dialer campaign management in Dynamcis 365
Full telephony data in Dynamics 365 for analytics.
For inbound, save time on every call.
For outbound, 30% savings on staffing of campaigns.
IT will love the centralized admin and simple install options.
Comprehensive support offerings, including via local premium Microsoft Partners